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2022 Customer Service Week – Celebrating Service at United Capital

Group CEO and Group Executive Director with staff of the Customer Experience Department.

 

Annually, the world takes out one week to celebrate Customer Service. This year’s theme was “Celebrating Service”. We took the theme to heart by recognising and celebrating staff for their outstanding customer service delivery.

 

Earlier in the week, we had all staff vote for their most customer-centric colleagues across the group. On Friday, 7 October 2022, we openly recognised and celebrated them.

 

L-R: Group CEO, AYobami Olanrewaju (Information Technology Department Awardee), MD/CEO United Capital Trustees Ltd
L-R: Group CEO, Bisola Evboren (Marketing & Corporate Communications Department Awardee), MD/CEO United Capital Trustees Ltd
L-R: Group CEO, Omowunmi Ope (Human Resources Department Awardee), MD/CEO United Capital Trustees Ltd
L-R: Group CEO, Kazeem Shomade (Strategy Department Awardee), MD/CEO United Capital Securities Ltd
L-R: Group CEO, Kayode Tinuoye (Africa Region Awardee), MD/CEO United Capital Securities Ltd

 

L-R: Group CEO, Tolu Oguntoye (Finance Department Awardee), MD/CEO United Capital Asset Management Ltd

 

Southern Region Awardee

 

Northern Region Awardee

 

L-R: Group Executive Director, Victor Omotayo (Treasury Department Awardee), MD/CEO United Capital Asset Management Ltd

 

L-R: Group Executive Director, Elizabeth Anaba (Risk & Internal Control Awardee), MD/CEO United Capital Asset Management Ltd

 

L-R: Group Executive Director, Michael Ewuzie United Capital Asset Management Ltd Awardee), MD/CEO United Capital Asset Management Ltd

 

L-R: Group Executive Director, Oluwaseyi Obasan (Customer Experience Awardee), MD/CEO United Capital Asset Management Ltd

 

Western Region Awardee

 

L-R: MD/CEO United Capital Securities Ltd, Martha Ehizele (United Capital Securities Ltd Awardee), Head, Wealth Management

 

L-R: MD/CEO United Capital Securities Ltd, Simileoluwa Akingbola (Legal & Compliance Awardee),

 

L-R: MD/CEO United Capital Trustees Ltd, Segun Aremu (United Capital Trustees Ltd Awardee), MD/CEO United Capital Securities Ltd

 

L-R: MD/CEO United Capital Trustees Ltd, Olubunmi Olusesi (Operations Awardee), MD/CEO United Capital Securities Ltd

 

L-R: MD/CEO United Capital Trustees Limited, Gabriel Adebanjo (Investment Banking Awardee), MD/CEO United Capital Securities Ltd

 

Research Department Awardee

 

L-R: Relief Head, Consumer Finance, Solabomi Adedara (Consumer Finance Awardee), Group Head, Marketing & Corporate Communications

 

L-R: Relief Head, Consumer Finance, Taiwo Otusanya (Corporate Services Awardee), Group Head, Marketing & Corporate Communications

 

L-R: Head Wealth Management, Blessing Abba (Wealth Management Awardee), Head, Strategy

 

L-R: Head Wealth Management, Matthew Abere (Audit Department Awardee), Head, Strategy
Group CEO, Peter Ashade receiving his award, flanked by Odiri Oginni (MD/CEO United Capital Asset Management Ltd), and Oluseye Komolafe (Group Director of Resources)

 

Group Executive Director, Sunny Anene, receiving his award, flanked by Buky Ikeotuonye (MD/CEO United Capital Trustees Ltd), and Dr Gbadebo Adenrele (MD, Investment Banking)

 

Cross-section of awardees

 

Cross-section of awardees

 

Group CEO, and Group Executive Director, flanked by the various MDs and Heads of Business

 

Group CEO, and Group Executive Director, flanked by the various Heads of Department (back office)

 

Congratulations to all our winners; you make our service worth celebrating!

 

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JOSEPH ONYEMA

Head, Group Enterprise Performance Management
Joseph Onyema
Joseph is the Head, Group Enterprise Performance Management at United Capital Plc.
Over the last 16 years, Joseph has worked with and led teams whose responsibilities cut across a major spectrum of technology transformational and retail growth projects and consultancy. Joining the group in 2017, Joseph started out leading the technology team for 5+ years in the position of the Group, Chief Information Officer, a role in which his focus on execution to reposition the business was exemplary, hence leading to increased digital presence, retail growth and improved revenues, with keen focus on our growth during the COVID-19 pandemic where the business was run totally virtual and saw outstanding growth in customers, revenue and profitability.​
Leveraging on his education, performance, experience and spirit of execution, Joseph transitioned to the Group Head, Enterprise Performance Management, where he brings his analytical and technological prowess coupled with his background in managing teams and businesses to bare in monitoring and tracking business units and employees performances, while helping them to improve in their performance and ensuring the group continues to win in all its endeavours.
Before joining United Capital, Joseph headed the Group Technology Operations at Cordros Capital Limited where he transitioned the business from a High Net-worth Individual (HNI) focused business to retail-focused business with total leverage on technology to drive B2C sales across verticals while exploring new markets and partnerships. Prior to Cordros Capital, he had led the Enterprise & Cloud Services team at Soft Solutions Limited, an IT Consultancy firm with a footprint across 15 Nigerian banks on enterprise security, cloud projects, and consultancy where he developed, deployed, and led support teams to manage several financial and FMCG application suites.
A Tony Elumelu entrepreneur from 2016 before joining the group, and a member of the prestigious Beta Gamma Sigma international business honor society, continues to reinvent himself and deliver exceptionally to the United Capital family.